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See it. Report it. Change it. This platform makes local issues reportable, trackable, and transparent, all in one place.

Not a complaints book. The platform supports the path from knowledge, through a working group and a project, all the way to a result. Behind every report is a concrete local problem the community wants to solve together.

This platform follows a structured path from problem to solution:

1. Problem — Community members report the local case on the platform.
2. Knowledge — The case gets the background information it needs: who's responsible, what regulation applies.
3. Working group — Interested people join in to work together on a solution.
4. Project — A concrete plan and milestones take shape for the solution.
5. Result — The case closes: the problem is solved, and this is documented on the platform.

This platform shows reports in two views:

• Map (homepage, /) — An interactive map where every approved report shows up as a pin. Pin color reflects status (blue: visible, orange: in progress, green: solved). The panel on the left lets you filter and browse cases.
• List (/cases) — A searchable, filterable card/list view of every approved report. Clicking one opens the case's detail page.

Every report belongs to a category. Categories also work as filters in the map and list views:

• TrafficRoads, sidewalks, parking, traffic signs.
• Public spaceParks, benches, green spaces, playgrounds.
• WasteIllegal dumps, littered lots, bulky-waste collection.
• Street lightingBroken or missing lights.
• Apartment buildingShared areas, stairwells, fire safety.
• Public safetyAccident-prone spots, cameras, security.
• Noise / disturbanceNoise sources, noisy neighbors, disorderly conduct.
• OtherCases that don't fit any other category.

Approved cases move through four public statuses:

• VisibleThe case is public and visible on the map. No substantive action has started yet.
• Forwarded to the responsible partyThe case has been sent to the responsible body (municipality, public utility, etc.).
• In progressThe responsible party has started handling the case.
• SolvedThe problem has been solved. The map marks it with a green pin.

A submitted case isn't public while under moderation: it appears on the map and in the list once approved. Rejected cases (e.g. duplicates, or outside the district) never go public. You can check your own cases' status on the My cases page.

To report a local problem, click Report in the top menu. This takes you to the /report page, where you fill in the following fields:

• Case titleA short, to-the-point title describing the problem in one sentence. (Required.)
• Short summary1–3 sentences: what's the problem, where does it occur, why does it matter? (Required.)
• Detailed descriptionOptional background information, affected locations, prior attempts.
• CategoryThe nature of the problem (e.g. Traffic, Public space, Waste, etc.). (Required.)
• SettlementThe affected settlement within the district. (Required.)
• Your name / emailOptional — only shown publicly if you don't request anonymity.

Anonymity: Checking the anonymous-submission box means your name and email won't be shown publicly — only moderators can see them. If you leave it unchecked, the name you provide may appear on the case's page.

Submitting requires signing in. You can attach up to 3 photos, and you can also mark the exact location on the map in the form. A submitted case becomes public on the map and in the list once a moderator approves it.

Every approved case's page has a Support button. It signals that the problem affects you too, or that you consider it worth solving. Supporting requires signing in; the button is a toggle — clicking it again withdraws your support.

The number of supports shows the case's community weight: the more support a case gets, the more visibly it affects a lot of people. This helps moderators and decision-makers gauge which problems are more urgent.

Support has a direct consequence too: once a case reaches 100 supports, it becomes petition-eligible — meaning any signed-in user can start a petition for it. See the Petitions section below for details.

A petition is a formal signature drive the community can use to press decision-makers to solve a local problem. The full process:

1. Reaching petition eligibility — An approved case becomes petition-eligible once it gathers at least 100 supports.
2. Starting a petition — Any signed-in user can start a petition from the case's page. Fields to fill in: petition title, demand (what you're asking decision-makers for), addressee (e.g. the municipality's name), and a signature goal (at least 50, at most 100,000 signatures).
3. Moderation — A started petition becomes public once a moderator approves it.
4. Collecting signatures — Any signed-in user can sign an approved petition — one signature per person. Signatures accumulate toward the stated goal.
5. Submission — Once the signature goal is met, the petition can be submitted to the named decision-maker.

You can browse all active petitions on the /petitions page.

Every submitted case goes through moderator review before it becomes public. This ensures only real, relevant local cases appear on the platform.

Moderation considers whether the report falls within the tenant's geographic scope, whether it's specific enough, and whether it duplicates an existing case. Approved reports appear on the map and in the list; rejected cases never go public.

If a moderator rejects your report, we'll email you the reason, and you can fix it from the My cases page and resubmit it — the case then goes back into the moderation queue.

Once signed in, you can save any case by clicking the heart icon on its card or detail page. Saved cases are available on the /saved page.

Saving helps you quickly find your way back to the cases that matter most to you — you can check their current status anytime from the saved list.

You can browse this platform without signing in. An account is only needed once you actively participate.

• Submit a report
• Support (+1)
• Save cases
• Start and sign petitions

Once signed in, you can follow your submitted cases' status on the My cases page.

Signing in is passwordless, via an emailed sign-in link: on the sign-in page , enter your email address, and we'll send you a one-time sign-in link valid for 10 minutes. We don't store a password, and no third party (e.g. Google) gets access to your account. In your profile, you can also add a passkey to your account (fingerprint, face recognition, or PIN).

Is the platform free?

Yes. Browsing and reporting are free. No paid subscription is required.

Who can see my submission?

After moderator approval, the report becomes public — everyone can see it on the map and in the list. Rejected reports never appear publicly.

How do I report a problem?

Click the Report button in the top menu — this requires signing in. Fill in the form and submit it: the case becomes public after moderation. You can follow your submitted cases' status on the My cases page.

When does my case appear on the map?

After submission, moderators review the case, and if approved, it appears at the map's next refresh. This usually happens within a few days.

When can I start a petition?

You can start a petition for a case once it has gathered at least 100 supports. At that point, a Start a petition button appears on the case's page — clicking it, once signed in, starts the signature drive.

Who can sign a petition?

Any signed-in user can sign an approved petition, once per person. You'll find every active petition on the /petitions page.

More information about the platform: About